Who We Are
Our website address is: https://shinestorepk.com/
Thank you for visiting Shine Store. Please read this Refund & Exchange, providing consent to document in order to have permission to use our services.
Shine Store Return & Exchange Policy
Eligibility for Exchange/Refund
Products purchased from Shine Store are eligible for exchange or return within 15 days if:
An exchange or return request is made within this timeframe.
The item is found faulty, damaged, or defective upon delivery.
The received product is different from the one ordered.
Any item or accessory is missing from the package, including tags, labels, or original packaging.
For claims, email pictures of the defective item to shinestorepk1@gmail.com or call +92 322-8884410 within 15 days of delivery. Shine Store will review each case individually to ensure fairness.
Exchange and Return Process
Upon receiving the item, our team will review the damage. Once approved, we will issue an exchange or return based on the invoice value and send the replacement to the buyer’s address.
Shipping Costs
Customers are enjoy for all free shipping and handling costs for exchanges and returns.
Non-Returnable Items
Discounted Items: Items bought at a discount are not eligible for return or exchange.
Stitched Items: Once unstitched articles have been stitched, they cannot be returned or exchanged.
Wedding Wear and Couture: These items cannot be exchanged or returned under any circumstances.
Shine Store Return & Exchange Policy
Eligibility for Exchange/Refund
Products purchased from Shine Store are eligible for exchange or return within 15 days if:
An exchange or return request is made within this timeframe.
The item is found faulty, damaged, or defective upon delivery.
The received product is different from the one ordered.
Any item or accessory is missing from the package, including tags, labels, or original packaging.
For claims, email pictures of the defective item to shinestorepk1@gmail.com or call +92 322-8884410 within 15 days of delivery. Shine Store will review each case individually to ensure fairness.
Exchange and Return Process
Upon receiving the item, our team will review the damage. Once approved, we will issue an exchange or return based on the invoice value and send the replacement to the buyer’s address.
Shipping Costs
Customers are enjoy for all free shipping and handling costs for exchanges and returns.
Non-Returnable Items
Discounted Items: Items bought at a discount are not eligible for return or exchange.
Stitched Items: Once unstitched articles have been stitched, they cannot be returned or exchanged.
Wedding Wear and Couture: These items cannot be exchanged or returned under any circumstances.
Shine Store Return & Exchange Policy
- Eligibility for Exchange/Return
Products purchased from Shine Store are eligible for exchange or return within 15 days if: - An exchange or return request is made within this timeframe.
- The item is found faulty, damaged, or defective upon delivery.
- The received product is different from the one ordered.
- Any item or accessory is missing from the package, including tags, labels, or original packaging.
- For claims, email pictures of the defective item to shinestorepk1@gmail.com or call +92 322-8884410 within 15 days of delivery. Shine Store will review each case individually to ensure fairness.
- Exchange and Return Process
Upon receiving the item, our team will review the damage. Once approved, we will issue an exchange or return based on the invoice value and send the replacement to the buyer’s address. - Shipping Costs
Customers are enjoy for all free shipping and handling costs for exchanges and returns. - Non-Returnable Items
- Discounted Items: Items bought at a discount are not eligible for return or exchange.
- Stitched Items: Once unstitched articles have been stitched, they cannot be returned or exchanged.
- Wedding Wear and Couture: These items cannot be exchanged or returned under any circumstances.