Questions & Answers

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    CONTACT INFORMATION

    Amaar Center, Tata Market FSD

    +92 322 8884404

    shinestorepk1@gmail.com

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Shopping Information

    What is the delivery Time?

    We provide shipping all over Pakistan through Leapards &TCS. Deliveries can take 3-5 business days.Bridal Wear delivery times are determined after reviewing your requirements and the season of delivery.

    Can I cancel my order?

    You can cancel your order before the item is shipped.

    Can I return the product?

    We accept returns for online orders.

    What is the Exchange Policy?

    If you are not satisfied with your purchase, you may exchange it with another product. You must bring the article that needs to be exchanged to the nearest Maria B store within 7 days of purchase along with the original receipt after informing and approval at help@shinestorepk.com.

    How do I can track my order?

    On dispatch, you will be provided a Tracking ID for your order through email and SMS. You can log on to Leapards & TCS website for local order respectively, insert you’re tracking ID and track your order. 

    How shall I make a payment?

    Following are the payment options available for your convenience:

    Cash On Delivery